Protecting your account
Asterive verifies your email, protects signed-in sessions, and uses one-time codes for password recovery. Do not send support your password or verification code.
Asterive protects access to your account, keeps notes and files tied to it, and gives you clear controls for recovery and sharing.
Account access, private notes, and sharing are protected in different ways.
Asterive verifies your email, protects signed-in sessions, and uses one-time codes for password recovery. Do not send support your password or verification code.
Notes and uploads are available only to your account unless you create a share link. Asterive.com uses HTTPS, and uploaded files are checked before they become readable.
Share links are read-only. Anyone with the link can view the live note and its referenced files, and you can expire, replace, or disable the link whenever you choose.
A few careful choices add an important layer of protection around your account and notes.
Avoid reusing the password you use for email or another important account.
Only send a note link to people you want to have access, and turn it off when it is no longer needed.
Decide whether the information is appropriate to send before using note content with an AI feature.
Start with password reset. If you still cannot access your account or notice suspicious activity, contact support from your account email. Never send your password or verification code.